Terms of Service

Privacy Policy

1. Welcome to GlobiSport. This Privacy Policy (“Policy”) outlines how we collect, use, store, and protect your personal information when you access or use the GlobiSport Platform (“Platform”). By using the Platform, you consent to the practices described in this Policy. If you do not agree with this Policy, please cease using the Platform immediately.

   Operator Definition

   GlobiSport (Pty) Ltd, a company registered in the Republic of South Africa, with registration number [insert registration number], whose principal place of business is [insert address], is the “Operator” responsible for processing personal information in accordance with applicable data protection laws.

   As the Operator, GlobiSport is committed to protecting your personal information and ensuring that it is processed in a secure, responsible, and lawful manner. GlobiSport will:

   • Take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
   • Notify you immediately if we become aware of any data breach that may affect your personal information.
   • Only process your personal information as required to provide services, fulfill our contractual obligations, or as permitted or required by law.
   • Retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, we will delete, return, or destroy it in a secure manner.

   For more information about how we process personal information, please refer to the full details in this Privacy Policy.

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   1. Information Collection

   GlobiSport collects and processes the following types of personal information to provide its services:

   • Personal Information: Includes your name, email address, physical address, contact details, payment information, and any other information that can identify you.
   • Sporting Information: Information related to your sports activities, including your chosen sports, role, achievements, goals, training history, and performance data. This information helps us connect you with relevant users such as coaches or event organizers, and to provide tailored recommendations.
   • User Content: Content you share or post on the Platform, such as photos, videos, and comments.
   • Usage Data: Information about how you interact with the Platform, such as pages you visit, content you engage with, and features you use.
   • Device Information: Data about the device you use to access the Platform, such as IP address, browser type, and operating system.
   • Cookies: We use cookies to enhance your experience on the Platform. These include: 

   o Essential Cookies: Required for the basic operation of the Platform, such as session management.

   o Analytics Cookies: Used for analyzing traffic and user behavior on the Platform.

   o Marketing Cookies: Used to personalize advertising and measure campaign effectiveness. Users will be prompted to accept or reject cookies when visiting the Platform, giving you control over your consent.

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   2. Use of Information

   We process your personal information for the following purposes:

   • To provide, operate, and personalize the Platform and its services.
   • To facilitate connections with other users, including coaches, event organizers, and other relevant individuals or organizations.
   • To process transactions, including payments and event registration.
   • To analyze and improve Platform functionality based on user behavior.
   • To communicate with you regarding updates, notifications, or new features.
   • To provide personalized marketing communications, should you opt-in.
   • To fulfill legal and regulatory obligations.

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   3. Sharing of Information

   We may share your personal information with:

   • Other Users: Depending on your privacy settings, information may be shared with other users of the Platform, including coaches, event organizers, and other individuals relevant to your account.
   • Service Providers and Operators: We may engage third-party service providers who assist us with Platform operation, such as payment processors, hosting services, and marketing analytics. These third parties are required to protect your information in accordance with applicable data protection laws and contractual obligations.
   • Legal Authorities: We may disclose your personal information to law enforcement or government agencies when required by law or in connection with the enforcement of legal rights.

   International Transfers:

   Your personal information may be transferred to other countries for processing by us or by our service providers. Transfers will occur only to countries that provide an adequate level of protection for your data or based on your consent.

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   4. Data Security

   GlobiSport takes appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, access controls, and regular security assessments.

   In the event of a data breach, GlobiSport will promptly notify you and the relevant authorities, as required by law.

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   5. Data Retention

   GlobiSport retains your personal information for the duration of your use of the Platform and in accordance with legal retention periods. Specifically:

   • General Retention Period: Personal information will be retained for up to 3 years after your account is deleted or after the cessation of use of the Platform, unless a longer retention period is required for legal, regulatory, or contractual reasons.
   • Legal Retention: Certain information may be retained for a longer period if required by applicable laws, including but not limited to tax and financial regulations, in which case we will adhere to the applicable legal retention period beyond the end of the contract or use of the Platform.

   Once your data is no longer required for the purposes stated above, it will be deleted, returned, or destroyed securely, in accordance with applicable laws and regulations.

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   6. Your Rights

   As a data subject, you have the following rights concerning your personal information:

   • Access: You have the right to request access to the personal information we hold about you.
   • Correction: You may request the correction of inaccurate or incomplete personal information.
   • Deletion: You have the right to request the deletion of your personal information.
   • Objection: You may object to the processing of your personal information in certain circumstances.
   • Portability: You may request that we transfer your personal information to another service provider.
   • Complaints: You have the right to lodge a complaint with the relevant regulatory authority if you believe your rights have been violated.

   To exercise these rights, you can submit a request via our PAIA (Promotion of Access to Information Act) Manual, available on our website [URL link]. Requests should be directed to our Information Officer, and we will respond within the required timeframes.

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   7. Children’s Privacy

   The Platform is not intended for children under the age of 18. If you are under 18, you must have parental or guardian consent to use the Platform. We will verify age during the registration process to ensure compliance.

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   8. Contact Information

   For any inquiries or concerns related to your personal information or privacy, please contact GlobiSport’s Information Officer:

   • Name: [Insert Information Officer Name]
   • Email: [Insert Email Address]
   • Physical Address: [Insert Physical Address]

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   9. Changes to Privacy Policy

   GlobiSport reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you via email or by posting a prominent notice on the Platform. It is your responsibility to review this Policy regularly to stay informed about how we protect your personal information.

   1978 (Act No. 98 of 1978).

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